Radio Shack is one of those necessary evils. If you need a cable or an adapter, you can either order it online and pay exorbitant shipping rates, or go to Radio Shack.
Let me detail what I hate about Radio Shack:
1. If you do not know your products, do not offer to help a customer. When I ask for 75 ohm cable, please do not direct me to cable in 75-foot lengths. I said ohm. Ohm. OHM! As in resistance, you know? I don’t give a damn about the length if the resistance value is not what I need.
2. Stop asking me for extra information. If I am returning an item I didn’t need, then process my damn return without asking for personal information. I made the purchase with a Visa, and you didn’t ask me for my phone number or address upon making the purchase, you should NOT ask me for my phone number or address when I make a return. If you do, don’t expect that information to be valid.
3. Give me my receipt back. If I return one item from a multiple-item purchase, I get my receipt back. That is how businesses keep records– with receipts. Don’t make me feel like a jerk by threatening to cancel my whole transaction worth $30 just because you won’t give me my original receipt back from a $4 return.
4. Learn the basics. If I ask for RCA, don’t show me Instrument. If I ask for Instrument, don’t show me Coax. This is simple stuff, and if you don’t know the answer, please don’t pretend like you do. If all you are going to do is search around in boxes, then spare me the trouble– I can look through the boxes much faster because I already know what I’m looking for.
5. If I clear you out on an item and ask if you have more, don’t look exactly where I found the item, and don’t look in the back. Put the SKU into the computer and check your stock. If the computer says you don’t have any, that is good enough for me.
Hopefully I got everything I need, and I won’t have to go back to this Radio Shack for a while. They drive me crazy.