Asus Support / Warranty Service – Bad Communication

Hey Asus– I emailed you on Wednesday to request an RMA for my randomly rebooting router.

Here it is Friday and, beyond the confirmation of my request, I have heard nothing.

Three days and no response? Poor.

Now I am on the phone– a toll call– to get an RMA for a router that is broken. The replacement should have been sent 2 days ago.

Asus Support and Asus Warranty Service seem to be pretty crappy so far.

That is all.

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